Effective Date: April 9, 2026

TWOFOLD (“TWOFOLD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you may provide through our website.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or otherwise interact with us online.

1. Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

When you contact us through our website, by email, or through an inquiry form, we may collect personal information such as:

  • your name
  • email address
  • phone number
  • company name
  • any other information you choose to provide

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • browser type
  • device type
  • operating system
  • referring URLs
  • pages viewed
  • dates and times of visits
  • general usage and analytics data

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • respond to inquiries and communicate with you
  • provide information about our services
  • operate, maintain, and improve our website
  • understand how visitors use our website
  • protect the security and integrity of our website
  • comply with legal obligations
  • enforce our terms and protect our rights

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support site functionality.

You can usually control cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.

If we use third party analytics or advertising tools, those providers may also collect information according to their own privacy policies.

4. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

  • with service providers who help us operate our website or business
  • with website hosting, analytics, or technology vendors
  • when required by law, subpoena, court order, or legal process
  • when necessary to protect our rights, users, or business
  • in connection with a business transfer, merger, sale, or reorganization

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. The FTC recommends that businesses make privacy and security statements accurate and implement reasonable safeguards appropriate to the information they collect. 

7. Third Party Links

Our website may contain links to third party websites or platforms. We are not responsible for the privacy practices, content, or security of those third party sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can take appropriate steps to delete it.

9. Your Choices

You may contact us at any time to:

  • request access to personal information you have provided to us
  • ask that we correct or delete your information, where appropriate
  • opt out of future communications from us

We will consider and respond to requests as required by applicable law.

10. New York and Other Legal Disclosures

TWOFOLD is based in New York. As of July 2024, New York had not enacted a comprehensive privacy law governing all website tracking practices, but businesses’ privacy statements remain subject to New York consumer protection laws that prohibit deceptive or misleading practices. 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TWOFOLD
Email: team@twofold.nyc